Delivery & Shipping
Orders over $350 will be charged heavy goods of $20.00
International orders are sent via DHL Express and take 2-7 business days from dispatch date.
Important **** We take no responsibility for incorrect addresses. Please ensure you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to a wrong address supplied by the customer.
All orders are shipped via Fastway, Australia Post, Couriers please, and via DHL for our international customers. All orders are shipped with an Authority to Leave - if you do not want your order to be shipped with an Authority to Leave, please let us know in the note section upon checkout.
*Shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods
When your order has been processed & sent, you will receive an automated email with a Tracking Reference Number.
Please allow up to 24 hours for this to register in the system, once you have received your shipping confirmation email, before tracking - as information may not be immediately available on the courier's website
International Customs And Duty Charges.
International orders MAY be subject to local charges.
Customs policies vary widely, with customs or import duties being charged once the order reaches it’s destination country.
Because of this, Boardsox cannot be held responsible for any additional charges. Please be aware of any additional fees your local customs office may charge before placing your order.
Returns and Faulty Goods
Faulty goods must be notified within 7 days of receiving the item - Please read our Returns and Exchanges Terms carefully.
Please follow this link to submit any RETURNS - there is no guarantee of refunds or credit notes
By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to Boardsox®, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us.