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Delivery & Shipping

 


All orders are shipped from our warehouse in Ocean Grove, Australia. You get tracking information once your order is complete. 


Delivery times may vary depending on your location. The delivery times provided are estimates only and will not be held accountable for late deliveries or loss or damage relating to late deliveries.

Standard Shipping rates in Australia 
We aim to ship all orders within 2 working days. Please note, Slings may take a few extra days.

Standard Shipping -  $10

Standard Shipping large -  $12.50

Standard Shipping X- Large - Zipperless Surfboard bags $14.20

 

Express Shipping rates in Australia

We aim to ship all orders within 2 working days. Please note, Slings may take a few extra days.

Express Shipping - $17.60

Standard Shipping Large - $25.00


    Important **** We take no responsibility for incorrect addresses. Please ensure you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to a wrong address supplied by the customer.


    All orders are shipped via  Australia Post.

    All orders are shipped with an Authority to Leave - if you do not want your order to be shipped with an Authority to Leave, please let us know in the note section upon checkout.


    *Shipping times may vary during peak times, including Sale Periods, Public Holidays & Holiday periods
     
     
    Tracking.
     
    When your order has been processed & sent, you will receive an automated email with a Tracking Reference Number.


    Please allow up to 24 hours for this to register in the system, once you have received your shipping confirmation email, before tracking - as information may not be immediately available on the courier's website
     

    Returns and Faulty Goods

    Faulty goods must be notified within 7 days of receiving the item - Please read our Returns and Exchanges Terms carefully. 

     

    Please follow this link to submit any RETURNS  - there is no guarantee of refunds or credit notes 

     

     

    Consent

    By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to Boardsox®, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us.

     

    AT BOARDSOX, SUSTAINABILITY AND CUSTOMER SATISFACTION ARE

    AT THE FOREFRONT OF OUR MISSION

    As an independent surf brand, we pride ourselves on embracing the authentic culture of surfing, which is deeply rooted in the grassroots community. We recognise the importance of maintaining a connection with the environment and strive to incorporate sustainable practices throughout our operations.

    ACKNOWLEDGEMENT OF COUNTRY

    We acknowledge the True Locals, the First Nations people who have been custodians of land, waters and culture for tens of thousands of years. We pay respects to First Nations Elders past, present and emerging. This website was created on Wathaurong land in Australia, where sovereignty was never ceded.

    Designed by surfers, for surfers

    Boardsox is a purpose-driven surf business, and independent surf brand built for surfers. We strive to make high-quality, beautiful, functional surf products that give back. Together with our customers, we are committed to a mission of environmental sustainability and ocean conservation projects.

    Get Involved with Boardsox>

    We guarantee everything we make.

    We're proud of what we make and how we make it, that's why Every product we make comes with a 100% guarantee. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your expectations. We stand behind everything we make.

    Our Guarantee>