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Delivery & Shipping

All orders are shipped from our warehouse in Ocean Grove, Australia. You get tracking information once your order is complete. 


Enjoy free standard shipping on all orders over $250.00 to valid addresses in Australia.

Shipping rates in Australia

Up to $250 - $10 Flat rate shipping

All orders over $250 - enjoy free shipping within Australia.



    Important **** We take no responsibility for incorrect addresses. Please ensure you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to a wrong address supplied by the customer.

    All orders are shipped via  Australia Post.

    All orders are shipped with an Authority to Leave - if you do not want your order to be shipped with an Authority to Leave, please let us know in the note section upon checkout.

    *Shipping times may vary during peak times including Sale Periods, Public Holidays & Holiday periods
    When your order has been processed & sent, you will receive an automated email with a Tracking Reference Number.

    Please allow up to 24 hours for this to register in the system, once you have received your shipping confirmation email, before tracking - as information may not be immediately available on the courier's website

    Returns and Faulty Goods

    Faulty goods must be notified within 7 days of receiving the item - Please read our Returns and Exchanges Terms carefully. 

    Please follow this link to submit any RETURNS  - there is no guarantee of refunds or credit notes 



    By agreeing to these Purchase & Shipping terms, you also consent to receive further electronic communications from us in relation to Boardsox®, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us.